Overview

Our Technology and Data Protection practice offers comprehensive legal support across the digital, data, and technology landscape. The team advises on the full spectrum of data governance, cybersecurity, regulatory technology (RegTech), and digital platform compliance, helping businesses thrive in Malaysia’s increasingly regulated digital economy.

Our lawyers regularly represent leading technology developers, telecommunications providers, e-commerce platforms, cloud services, financial institutions, and software companies in both advisory and contentious matters involving personal data protection, digital infrastructure, AI, and emerging technologies.

Our services include:

• Advisory and compliance in respect of the Personal Data Protection Act 2010 and international data regimes (e.g. GDPR).
• Drafting and reviewing privacy policies, data transfer agreements, internal data governance frameworks, and cybersecurity protocols.
• Cross-border data transfer agreements and internal data protection documentation.
• Data governance frameworks, privacy policies, consent protocols, and breach response procedures.
• Advisory and compliance in respect of the Cyber Security Act 2024 and other related laws.
• Technology-related agreements, including SaaS/PaaS/cloud service agreements, software development, licensing, AI deployment, and outsourcing.
• Advising on open-source software use, IP assignment, and ownership issues.
• Advisory on content moderation, platform liability, takedown protocols and online safety.
• Advising on content liability and online safety under the Communications and Multimedia Act 1998 and related subsidiary legislation.
• Advising on cybersecurity legal frameworks, data breach notification, and regulatory engagement.
• Representing clients in contractual and IP-related disputes involving digital infrastructure, AI, and software systems.
• Acting in arbitration proceedings concerning system integration and breach of technology agreements.
• Reviewing and drafting website terms of use, user agreements, privacy notices, cookie policies, and disclaimers.
• Legal audits and risk assessments for digital products and services.
• Advising on regulatory engagement, benchmarking and digital policy development.
• Representing clients in disputes involving breach of IP and technology-related agreements.
• Drafting and revising industry codes of practice, including on content moderation and online safety.

Our Experience

• Advised a leading Malaysian online marketplace and a financial institution on data protection compliance frameworks.
• Acted for major insurance and takaful providers in overhauling internal privacy policies and breach management procedures.
• Represented a telecommunications company in an arbitration involving breach of IP clauses in a network infrastructure agreement.
• Drafted and advised on online terms, privacy policies, and end-user agreements for various online platforms.
• Advised the Communications and Multimedia Content Forum (CMCF) on the revision of the Malaysian Content Code.
• Conducted regulatory benchmarking and legal review of the UK Online Safety Bill for local adoption.
• Provided expert input on the drafting of the proposed Online Safety Bill and reforms to the MCMC Constitution.
• Represented tech companies in disputes concerning system integration, AI usage, and open-source licensing.
• Advised on legal issues relating to AI bots in human resources, video streaming platforms, gaming regulations, and data hosting.
• Acted for a power utility company in an arbitration involving a dispute on system integration and breach of contract.
• Acted for a leading regional bank on their digitalisation and documentation streamlining initiative.
• Acted for an association representing major financial institutions in revamping their data protection code of practice.

Thought Leadership

• Malaysian Chapter contributor to The Technology Disputes Law Review, Third Edition, 2023
• Participated in key policy reform efforts with the relevant government authority
• Regularly invited to speak and publish on issues relating to privacy, AI, IP in digital environments, and regulatory technology

Our Approach

Our practice blends legal precision with technological insight. Whether you are a startup scaling digital products or an established multinational implementing global privacy standards, we offer tailored legal support that aligns with your commercial objectives and technological capabilities.